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      Vision X USA » Pages
    Warranty

    For warranty support information within the first 30-days contact the establishment that sold you the product. Always check with the retailer before contacting Vision X about a warranty issue. To contact Vision X on a warranty claim call 1-888-489-9820 or e-mail warranty@visionxusa.com.

     

    Warranty Conditions

    1. 1.   

      Warranted items will be repaired to working condition and returned without cosmetic alterations. 

      Proof of Purchase is required to validate warranty and is valid from the original date of purchase. All units must be bought through a local authorized Vision X.

         
      Improper installation, accident, abuse, neglect and normal wear are not covered under warranty.
         
      Consumables (such as bulbs) are not covered under warranty.

      Broken glass is not covered under warranty.

         
      Lights are operated in environments under 150o Fahrenheit.
         
      Warranted items will be repaired to working condition and returned without cosmetic alterations.
         
      The customer is responsible for all shipping charges to Seattle for warranty.
         
      Non-warranted items can be repaired at the customer’s expense of parts and labor at the discretion of Vision Motor Sports, who will provide an estimated repair cost before proceeding with the repair.
         

     

    The information on this page is subject to change without notice. Full warranty information can be obtained by contacting Vision X at 1-888-489-9820.

     

    To receive a return authorization, call 1-888-489-9820 or e-mail warranty@visionxusa.com. Once a return authorization number has been issued make sure to display the number on the outside of the package for identification.

     

    Providing proper procedures have been followed, general turnaround time is 48 hours for refurbished products.

     

     

     

    Lifetime Limited Warranty

     

    Valid for as long as you own the product. The warranty covers against manufacturing

     defects and does not cover consumables.

       

    1 Year Limited Warranty

     

    Valid for one year from date of initial purchase. The warranty covers against manufacturing defects and does not cover consumables for one year from date of purchase.