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Warranty

For warranty support information within the first 30-days contact the establishment that sold you the product. Always check with the retailer before contacting Vision X about a warranty issue. To contact Vision X on a warranty claim call 1-888-489-9820 or e-mail warranty@visionxusa.com.

Warranty Conditions   

Warranted items will be repaired to working condition and returned without cosmetic alterations. 

Proof of Purchase is required to validate warranty and is valid from the original date of purchase. All units must be bought through a local authorized Vision X.

   
Improper installation, accident, abuse, neglect and normal wear are not covered under warranty.
   

Off-road light warranty does not include consumables, such as bulbs or broken glass.

   

Halogen bulb warranty does not cover broken glass due to improper installation or abuse.

   
Lights are operated in environments under 150o Fahrenheit.
   
Warranted items will be repaired to working condition and returned without cosmetic alterations.
   
The customer is responsible for all shipping charges to Seattle for warranty.
   
Non-warranted items can be repaired at the customer’s expense of parts and labor at the discretion of Vision Motor Sports, who will provide an estimated repair cost before proceeding with the repair.
   

 

The information on this page is subject to change without notice. Full warranty information can be obtained by contacting Vision X at 1-888-489-9820.

 

To receive a return authorization, contact the dealer that you purchased your product from, or call 1-888-489-9820. Once a return authorization number has been issued make sure to display the number on the outside of the package for identification.

 

Providing proper procedures have been followed, general turnaround time is 72 hours for refurbished products.

 

 

 

Lifetime Limited Warranty

 

Valid for as long as you own the product. The warranty covers against manufacturing

 defects and does not cover consumables.

   

1 Year Limited Warranty

 

Valid for one year from date of initial purchase. The warranty covers against manufacturing defects and does not cover consumables for one year from date of purchase.